Reference

Open matkatus legal terms for India

This page sets out the terms, privacy rules, and cookie handling that sit around your account with matkatus.

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matkatus Open matkatus legal terms for India
CONTACT ROUTES

Switch to the right legal contact

For legal questions, we use the fastest channel that can tie your request to the correct account and record.

Email request Write to our legal mailbox from the address linked to your account. Tell us what you want changed, deleted, or explained, and we will ask for only the details needed to verify the request.
In-account message Use the message form after you open your account if the matter affects account records, consent choices, or document checks. That keeps the request attached to the right profile and helps us answer without delay.
Postal contact For formal notices, use our postal contact on the legal page. Include your full name, account email, and the record or decision you want us to address so the request can be routed correctly.
DATA AND ACCESS

Browse how we handle your records

We keep legal handling tight and traceable. Cookies remember sign-in state and consent choices; account security checks help us confirm that a request is really yours; and retention…

Data minimisation

We only collect the account details needed to keep your profile, answer legal questions, and complete required checks.

Cookie control

Cookies help us remember sign-in state and your consent choices.

Account security

We use device, email, and request checks before changing sensitive details.

Retention limits

Records stay only for the period needed for account handling, legal duties, and case follow-up.

Change requests

If your name, contact detail, or consent choice changes, send a clear request with enough detail to identify the account.

Request routing

Legal and privacy requests are logged together, then sent to the team that handles the record type in question.

Open answers on legal points

These answers cover the parts of the legal page that matter most when you open an account or send a request. If your situation involves a local rule, the local rule applies where law permits, and we follow it. Keep your account email ready when you contact us so we can match your request to the right record without asking for extra details.

The account is governed by the terms on this page and any extra rule shown at the point where you act. If local law changes the position, we follow the local rule where access is permitted.

We use account data to run your profile, keep records accurate, answer legal requests, and meet duties linked to security, audit, or dispute handling. We do not use it for a purpose that is outside that scope.

Yes. Send the detail you want changed, the current value, and the account email tied to the record. We verify the request, make the change where allowed, and tell you what happened.

We keep records for as long as needed for account handling, legal duties, and case follow-up. When that period ends, we delete or anonymise the parts we no longer need, unless a rule requires longer storage.

Cookies help us keep you signed in and remember consent choices. If you block or clear them, some settings may reset, but your account terms and legal rights stay the same.

Use the contact paths on this page and include your account email, the record involved, and the change or question you want handled. We route it to the team that can act on it.

Access depends on local law and is available where local law permits. If your location has a different rule, that rule controls how you can use the account.

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